FAQ

Frequently asked questions

How long does the BOXY Hybrid Mattress take to expand?

Allow up to 48 hours for the BOXY Hybrid Mattress to fully expand after unboxing.

What firmness is the BOXY Hybrid Mattress?

The BOXY Hybrid Mattress is positioned as medium-firm, combining memory foam comfort with independent pocket spring support.

What mattress sizes are available?

The BOXY Hybrid Mattress is available in Single, Double, Queen and King sizes. See the Mattress in a Box collection for the current range.

Does the mattress come in a box?

Yes. The BOXY Hybrid Mattress is compressed and roll-packed for boxed delivery.

What is the BOXY Convertible Sofa Bed?

The BOXY Convertible Sofa Bed is a compact convertible sofa bed designed for apartments, guest rooms and flexible living spaces, with sofa, sleeper and floor-lounger layouts.

Does the sofa bed come in a box?

Yes. The BOXY Convertible Sofa Bed is designed for compressed boxed delivery. It is included in the broad Sofas collection.

Where can I read BOXY buying guides?

Start with the Furniture Guides. Helpful starting points include the sofa bed small spaces guide, convertible sofa bed guide, mattress in a box comparison and hybrid mattress buying guide.

Where can I get delivery, returns or warranty help?

For warranty information, see the Warranty page. For current delivery areas, returns and order support, contact the Boxy Furniture team before checkout or after ordering.